What our Customers say...


Thank you for the quick response and assistance!!

Can't thank everyone enough for everything that has been done for me.

Todd, Vic, and Horacio were absolutely amazing! They were polite, courteous, and super helpful. Would very much recommend them. 

Remarkable team! We are very pleased with the services. Thank you Tony without you we'd be lost!!

All members of your team were "spot on". Pleasant, prompt, and personable. Hats off to your team, they rock! 

Victor & Mike were great and did everything quickly & accurately. 

Great employees, great communication!

Polite & friendly.

Excellent, prompt service from Todd & Horacio. 

The SERVPRO team has been so helpful & is always respectful of my households specific needs. They have made a stressful situation much easier. Thank you!

Vic & crew was excellent!! Very nice, knowledgeable, and understanding. 

They were amazing!

Todd & Michael were absolutely fantastic hard workers. Very polite. 

Todd is the best worker ever! What a gentleman!

Everyone was fantastic! Definitely use again!

Very friendly & knowledgeable staff- highly recommend. 

Efficient, worked well. Kept me informed of process and progress. 

They made a stressful situation so much better, especially Victor. 

Todd and Horacio were fantastic!

Hard working wonderful workers. They know their stuff. 

Mario, Vic, and Todd, and the girls were great. Conscientious and proactive. 

Excellent run business. 

They were great. Very happy with the staff. 

Guys are great. Strong team. 

Keep doing what you're doing. Absolutely greater than "10". The care and compassion shown during this horrific experience truly got me through this situation. Outstanding customer experience from my very 1st contact. Have already recommended "The Windsors". 

The workmen were great!

Todd was great! Very thorough. He did a beautiful job.

The best mitigation team out there!

Performance was excellent. Thorough clean throughout. Professional, knowledgeable, and respectful. Highly recommended. 

Todd was a true professional that went above and beyond!

The team Luis & Horacio removed all the damage. Jackie was great & very nice. Tony explained every process and Victor did too. It was nice I was able to always reach them for scheduling and questions. Great team to work with. Great job.

Jackie was the best! Toss was dedicated and focused to resolving the situation according to my hopes, and that was delivered. Also, super friendly and reassuring. 

Very satisfied, great team. 

I was devastated by the water in my basement. The team did an amazing job of saving my home. Thank you for everything.

Todd was amazing, he did a great job!!

Appreciate you taking care of our home and being great to work with!

Super friendly and helpful staff. Thanks for all your help!

Great team. Very accommodating. Sorry to see them leave! Use Vic & Todd for training purposes- they know their game!

The crew was amazing. Very helpful in a difficult process. Thank you!

Very pleased with the suggestions and help provided.

Thank you

They were very professional and always explained what they were doing. Very punctual and polite.

They are extremely good at what they do! Company personnel make a bad situation a whole lot better.

Every single person at SERVPRO was courteous, accommodating, and a genuine pleasure to deal with. I would definitely use your services again if needed and would recommend them to others. Thank you for a job well done.

P.S.- Todd did a fantastic job cleaning up and putting stuff back in the garage.

Jose and Edwardo were punctual, professional, and provided great service!!

The entire team was amazing. They cleaned better than I could imagine.

They helped above and beyond

We appreciate the efforts to accommodate our schedule. 

I have no complaints, everything was done properly.

They were very professional and efficient

100% - Amazing Experience

Thank you!

Everyone has been very friendly, helpful, and accommodating.

The technician sent out was great, friendly, informative, and professional!

Everyone that I've dealt with from SERVPRO has been wonderful in this stressful time. They've been professional, easy to get ahold of and responsive during all times of the day.

Excellent work, and very courteous employees

Staff very courteous, polite, and professional.

All staff were great. Thank you!

Prompt and great service- Thanks!

I have only good things to say about the SERVPRO team. You meet them at the worst moments of your life, but they come in and do an excellent clean-up, dry-out job. This was my 2nd call in 8 years.

Thank you!

Truly appreciated the kindness of the staff and extent to which they cleaned. I had a similar issue last year and another company did not clean as thoroughly.

Just keep up the excellent work!

I was very pleased with the professionalism exhibited by both the office and on-site personnel I interacted with. I will definitely recommend this company to others. 

Very pleased with the suggestion and help provided.

I had a great experience using the Windsor SERVPRO. I was well informed of every step and all employees were very polite and professional. 

Keep up the good work! Did an outstanding job. Many sincere thanks!

Thank you for everything! Vic is the man!

The SERVPRO team did a great job. My spouse and I are very grateful for the wonderful work and help we received from the SERVPRO team.

Todd and John were EXCELLENT!

You guys rock! Thanks for everything! 

You guys rock! Thanks for everything! 

A real pleasure!

Staff was very courteous and professional.

The whole crew with SERVPRO has been doing an amazing job. wonderful, strong, hardworking staff. 

I found the way SERVPRO staff handled the whole process to be stress-free and very helpful. thank you for making a bad situation get with me just signing some paperwork. 

Y'all are the best. Thanks guys! 

Tony, your guidance was invaluable. Appreciate all your help. I'll call you out on the next one. 

Thanks Victor and team! What would I have done without you?!

Blown away by this team, true life savers! Thanks for helping with my clean up! I will definitely call you guys again. 

The crew was awesome, thanks guys.

Thanks for all your help! You guys are real heroes.

Staff did everything to perfection. They were hardworking, professional, informative,-explained the process, went above and beyond their duties to make a horrible area safe and clean and disinfected. Without the assistance from SERVPRO I don't believe I would have known what to do or where to turn. Tony helped navigate the entire process. I am extremely grateful and appreciative.  

Todd, Alex, & Victor all were professional & personable. They did a fantastic job.

The SERVPRO team made a bad situation into a positive outcome!

Very nice, show up when they say. Always leave our house clean. 

Keep up the great work! 

Thank you! Your guys are GREAT!

Extremely professional, courteous, and knowledgeable. Kept me informed every step of the way. 

Vic and Tony were incredible.

Good company to work with. Thanks SERVPRO team. 

You all helped us so greatly, many thanks to you all!

What a team. I would hire ALL your guys! 

Victor & Gilberto were excellent. They are a huge asset to the business!! They made a disaster bearable. 

The crew was courteous and did a great job, very helpful! 

You've all been wonderful.

Great job!

Great Job! 

They were absolutely fantastic with everything! 

Nice job-thanks for the help!

Courteous and professional! Thank you!

I've been having SERVPRO of The Windsors clean my home and they are spectacular at what they do I would not go with another cleaning company.

After a storm completely destroyed the roof of my home SERVPRO of The Windsors swooped in and saved the day. They handled every aspect of the repairs. Such a great group of people and they have phenomenal customer service.

Amazing group of hard workers, I wouldn't go with anyone else.

SERVPRO of The Windsors are truly heroes they arrived within what seemed like seconds when a storm damaged the roof on my home and help fix the problem before it turned into an even larger one!

The Gentlemen who worked on the storage pod removal and the garage organization were very respectful & professional.

I would recommend SERVPRO of The Windsors to anyone that wants their repairs completed the right way!

SERVPRO of The Windsors came recommended to me by a fellow business owner who'd used their services in the past. I've heard not so great things about other remediation companies but never about them so I gave it a shot and called them. They are my go-to guys now for any services I need no matter how large or small!

My family and I experienced a house fire at one of the hardest times of the year, right before Christmas. Our insurance co. used their preferred remediation company who completely botched the job making our fire loss an even larger loss which was now also a water loss. We have seen ads around for SERVPRO so we decided to go with SERVPRO of The Windsors.  The office handled all the negotiations with our insurance co. They took care of it all packing and unpacking, cleaning our belongings and the home before we moved back in. Our home looks better and is cleaner than its ever been!

SERVPRO of The Windsors came highly recommended to me and my wife by a long-time family friend. I must say we do not regret one bit choosing them to complete our repairs after a large water loss. They are a hard-working group of individuals, they are time efficient and professional. We'd use them again and again if we should ever need any of the services they offer!

I've had their help before that is why I had them back. I hope I never need their services again, but if I do you will be my first choice AGAIN. The men were cordial and welcome in my home. I would recommend SERVPRO of The Windsors any day!

Very happy with the service- Good Job!

SERVPRO of The Windsors is Great!!! Thank you guys for all your hard work. I had a truly pleasant experience with you!

SERVPRO of The Windsors was quick, professional, and thorough... I would highly recommend them to anyone.

Claire & I wanted to thank you for first drying out our home after our dishwasher leak and packing the 100 plus boxes with all our stuff. You did a great job of packing! Thank you.

Jose & Todd were absolutely awesome! Such hard workers and so professional!!! When they were done with demolition and cleaning up you couldn’t even tell that there was a shed there before.

My roof had severe damage from heavy snow sitting on it for an extended amount of time I called SERVPRO of The Windsors and  they came right out and completed the repairs

Christmas Eve my family and I needed services for a water loss in our home, we called SERVPRO of The Windsors and they showed up immediately without hesitation. They sacrificed time with their families to help mine, they know the true definition of customer service!

SERVPRO of The Windsors treated me like I was family, they are so kind and sympathetic. Amazing at what they do, wouldn't suggest anyone else!

I was so panicked and didn't even know where to begin when my house flooded because of a burst pipe. SERVPRO of The Windsors was absolutely amazing and treated me with such care and concern. They handled all the communication with my insurance company and made sure that every service they provided was covered!

SERVPRO of The Windsors has the best team anyone could ask for in a time of crisis! They are very professional and time-efficient. Thank you guys so much!

My clothing store suffered from very unpleasant sewage back up which caused me to have to close while cleanup and repairs were being completed. SERVPRO of The Windsors who I have clean my store annually responded to my emergency and they had my store back up and running in no time. I have been using them for years and have never ever been disappointed.

SERVPRO (of The Windsors) boarded up my roof following damage caused by a storm. They also took care of the roof repairs, they do it all and they're great at what they do! Keep up the great work guys!

The guys at SERVPRO of The Windsors were absolutely amazing! & the office staff is so kind & professional!!

A tree branch fell on my roof during a storm causing severe damage, my insurance company referred me to SERVPRO of The Windsors. I called them and they arrived within minutes! They really made me feel like my problems were their own and I was their first priority. Thanks, guys!

Great job guys! I was going through a frustrating and devastating time after my kitchen caught fire, you guys are lifesavers!

After a house fire, I was in such a panic state, I called SERVPRO of The Windsors to assist with cleanup and they really put me at ease! They were absolutely incredible workers and very comforting during a difficult time in my life.

Great team! You can all come work for me now.  Thanks Tony.

After some water damage that SERVPRO of The Windsors came out to clean up, they extended their building services to me to take care of the repairs. I love my home now more than ever! What a great team they have!

Someone got injured in my home and I needed the blood cleaned up. I called SERVPRO of The Windsors because a friend had referred them to me and all I have to say is WOW! You guys were amazing. I'd give you 6 out of 5 stars!

SERVPRO of The Windsors was absolutely amazing! The pay close attention to every small detail & they are a group of such hardworking individuals! Thank you SERVPRO

Thanks guys! You're the best! 

SERVPRO of The Windsors is absolutely amazing & a hardworking team of individuals! They came highly recommended to me by a colleague and I will also gladly give them as a recommendation for anyone who needs the many services they offer!

I had a house fire which left me absolutely devastated! SERVPRO of The Windsors responded to my crisis they took inventory of all of my belongings that I had lost to the fire and found the pricing value for everything that they could to ensure I could include it all in my claim. They worked so quickly and handled all of the negotiations and contact with my insurance company. They were so helpful and passionate about the work that they do! 

My business recently had a flood so I called SERVPRO of The Windsors. They were so professional and the team they sent out were extremely hard workers. They had my business up and running in no time!

I panicked when a tree branch broke through the roofing of my house. SERVPRO of The Windsors responded immediately! You're such fast hard workers!

SERVPRO recently responded to an emergency in my home. After a fire I called them to come in and do repairs and cleanup, they arrived within minutes! They were incredibly helpful and so empathetic. They truly made the difficult situation my family and  I was going through so much better!

SERVPRO of The Windsors was excellent, they took charge & were straight forward. They handled all negotiations on my behalf, I'd recommend them to anyone!

My family and I experienced a house fire, SERVPRO of The Windsors responded to our emergency and I couldn't be more grateful! They took inventory of all the belongings we had to trash to ensure we got as much back from our insurance company as possible. They were incredibly organized with the cleaning and packing of things we were able to salvage. They completed the repairs from beginning to end and our home is even more beautiful now than it was, to begin with. Despite the circumstances, my wife and I honestly couldn't be happier!

Todd & Israel were excellent in their work and I appreciated having them in my home. Thank you. 

My roof recently suffered damage caused by a storm, SERVPRO of The Windsors responded within minutes of me calling them to tarp up my roof and make sure no further damage was done by the unpredictable weather here in New England. Great job guys.

SERVPRO of The Windsors has the best customer service I have experienced by far! They were understanding of my panic state when a tree fell on my house. They truly put their customers needs first!

SERVPRO of The Windsors was absolutely fantastic, I'd recommend them to anyone! This team consists of such hard-working people and they are so kind. Truly passionate about what they do.

SERVPRO of The Windsors is most certainly the goto for your emergency service needs, I recently experienced a water loss that put my gym out of business for a couple of days. This team works so fast, diligently, & they were so professional!

Team SERVPRO! You guys were great!

Thank you guys for all you're help! You helped when no one else would. Give a special thank you to Luis for his help with the repair. 

Thank you Tony!  I could not have done it without you, you're not like the other contractors. I am so grateful to you for fixing the mess from the builder.  Come see us again soon!

Very helpful!

Great Job!

Friendly, helpful, & easy to work with.

I am very satisfied! Todd is very professional. He knows his job & does it well. He has been coming to clean my carpets for many years & I know that he will do an excellent job every time! Thank you so much Todd & SERVPRO!

Victor and Luis are very efficient! They were really awesome!!! Thank you!

My wife and I were very pleased with the response by SERVPRO after we had an unpleasant experience with another mitigation company. SERVPRO responded as soon as we called and the workers that showed up explained in great detail the remaining work that they would be performing. They were very professional in the fact that they were working behind another company, but worked very well and professional the entire job process.

I recently had to have an abatement done in my home. I was going to go through a different company whose prices were extremely unreasonable and kept going up. I called SERVPRO and everything was straight forward from start to finish. Excellent company and the employees are just delightful. 

Thank you SERVPRO! We thought we could handle the cleanup but we were way out of our league. Thank you for being true professionals! And a big thank you to Tony for his help with the insurance company. 

They were so nice, my wife said they were sweethearts. They work fast and methodical. Great at following directions and working on their own. I did not feel that I had to watch them 24/7. They are all great workers, well deserving of praise and gratitude.

I was very happy with the service I received from everyone who entered my house.

A couple of weeks ago there was a storm so bad a branch fell on my home damaging my roof and letting water into my attic. I called SERVPRO and they were absolutely amazing. They responded quickly removing the branch and tarping up my roof. They removed the wet insulation in my attic and dried everything. They even arranged the replacement of the insulation. I give them 5 Stars keep it up SERVPRO!

The wind from this past storm was so strong a tree branch fell on my deck tearing down my awning and busting a window. A friend of mine referred me to SERVPRO of the Windsors and I definitely would recommend them as well. Within an hour of calling them, they showed up and began assessing the damage. They cleaned up the broken glass, awning, and branch and discarded it for me. They also boarded up my window until I am able to have someone come to replace it. You can tell the team that serviced me is passionate about their jobs and helping people. Thank you.

Last week there was a huge rainstorm that flooded my basement and destroyed nearly everything I had stored in it. SERVPRO came out cleaned up the water, dried my basement, sorted through my belongings and discarded everything that was affected by the water from the rain. I literally had to do NOTHING. They are so professional and time-efficient! I would honestly recommend SERVPRO of the Windsors to any and EVERYONE!!! Thank you guys so much! 

When the heavy wind knocked a tree onto my roof SERVPRO responded so fast and was so professional that the damage was much less then it would have been. The crew was very polite and knowledgeable which made me feel very confident that everything was going to be alright.

I had a flood in my basement & was so worried insurance wouldn't cover repairing all the damage that was done. SERVPRO was absolutely amazing and so willing to help keep costs as low as possible while making sure all repairs were made. The guys they had working in my home are so professional and knowledgeable. I'd recommend SERVPRO to everyone.

Thanks so much! You guys were excellent.

I would like to thank all of the SERVPRO personnel for making my move as stress free as possible. They all went above and beyond on several occasions when they were no really required to. I would happily recommend SERVPRO (of the Windsors) to anybody!

SERVPRO was awesome. No need for improvements. Everyone of the crew was very professional and worked very hard and quickly. They were there for me the whole time. Victor was wonderful. He explained everything and put my mind at ease. They were a fantastic team.

Adam, George, and Todd were great the first night May 1st, tremendous empathy and helpful. Jake was excellent and helpful, as was everyone on the phone too!

Your employees are very courteous and were very accommodating and understanding to the stress of my house being upside down.

Exceed Expectations!

Everyone from phone staff to field personnel has been great.  Tony, Mike, Vic and Luis were outstanding, very knowledgeable and courteous.  They were able to answer all our questions and address our concerns. Thanks!

Having someone that you can rely on during a rough time is really important. There isn't anything else they could've done to be better. They were the best. 

Tony's crew was fantastic to work with, they were incredibly helpful.

Tony was always available to talk to and answer our questions. The on-site personnel was friendly and communicated well with us daily. They responded to notes we left and their positive and professional attitudes made me feel like we were in good hands. 

We were so thankful to have assistance on a Sunday. Vic was excellent, professional, and courteous.

JR and his crew were great to work with!

The two that came out to serve my home did an excellent job, they were very professional, polite, and easy going. I was very pleased. 

(SERVPRO of The Windsors has) gone above and beyond on short notice!

Thank you soooooooo much! Tj was great!!

Crew that came out was wonderful. They were very accommodating and extremely pleasant. A pleasure to work with them.

Amazing job. Everyone was so helpful. Thank you 

Workers were great! Very friendly! 

Team did a great job! Professional and hard working!

We had a great experience. SERVPRO team was very helpful, prompt, and informative. 

This crew is fantastic! We are so grateful for the professional help!

Very professional and did excellent work. Thank you. 

I am very impressed with your company, your team did a great job. Thanks for your help!

You guys are fantastic!

Great guys!

No recommendations (for improvement), very satisfied. Happy I used SERVPRO

Thank god for SERVPRO! While we visited our grandchildren our home had water damage.  We were worried sick over it, but Victor and his team cleaned it up and took care of everything. I am so grateful for their help. I don't want to have to but I would use them again in a heartbeat.

As a business owner I've worked with several remediation companies, none of them can compare to Tony and his crew. Their the best in the business. Highly recommend! 

No recommendations for improvement, they are wonderful as they are! Great crew members to have working for your company! 

Great service! Very helpful! Made a tough day much better with all their help and great attitudes!

You guys are doing a great job! Thank you for all of your help! 

We appreciate the prompt arrival of the team to help us during this frustrating process. Despite our loss we feel assured that SERVPRO had our best interests at heart. 

With everything a 10 how do you improve?!

These guys were all amazing!!!

Great work and great people! 

Thank you again. The gals were great and a pleasure to have for the week!! House looks amazing!

From the beginning of this problem at my house SERVPRO staff has made everything better. I am relaxed and confident in their job. 

Efficient and outstanding!!! Addressed all issues/concerns and explanied resolution clearly!

No recommendations. Everyone was professional and they came out the night of my loss. Excellent service!

They guys were real life savers for us. We would recommend you in a heartbeat.

Everything was excellent. The personnel operated with respect and the utmost integrity.

Todd and Jose have been incredibly professional and effective. They are an exceptional representation of your company. 

I thought this group was exceptionally professional. I would recommend them in a heartbeat!!

Top notch service-polite, professional, on time, thorough!

.."Truly the most professional business I have ever worked with. I've already recommended them to friends, family, and colleagues. 

Thank you for your excellent service which made a stressful experience more bearable. 

Made a stressful situation easier to deal with. 

Everyone has been great! = ) Thanks!

Workers were very knowledgeable and cleaned and treated promptly.

Vic/Jose were a pleasure to work with. Very respectable. 

Very impressed with SERVPRO staff.

I am perfectly satisfied with the job your personnel performed.

The technicians who came to my house were very informative and helpful.

I am writing to congratulate you on the caliber of the staff at SERVPRO of the Windsors. I had a claim and although to me it was traumatic, Vic, Tony and the rest of the crew/vendors, made and are still making the claim an easy process and virtually worry free for me.

My first contact was calling SERVPRO, frantic because my basement was full of water. Right from the beginning, the first point of contact was the woman who called me back after I left a voicemail on the 24 hour line.

A highly professional, courteous, and dedicated team that worked with great care. There is no doubt that they are true gentlemen.

I couldn't have asked for better service, all the guys were great and Vic kept in touch with me. I called Jackie and to tell her how satisfied I was. Great piece of mind during a stressful time!

I would HIGHLY recommend this service to others! The crew was fantastic! They took the time to explain everything and answer all my questions and made sure I was comfortable with what they would be doing. And they left the house in a safe condition for both my family and pets! Thank you!!

The crew was great. I will definitely recommend you guys. Thanks for your help.

As a business owner I have worked with my share of contractors and remediation companies. They are no Antonio Senese! Thank you Tony, your crew was fantastic, -very thorough!

I called SERVPRO of The Windsors after my washer hose broke. Sadly, I have had to work with remediation companies in the past and had a terrible experience. Your staff was incomparable! Your guys were so friendly, professional, and attentive. Thank you to your whole team for getting my home back in order!

You're guys took great care of me. Thanks for the help. I would definitely call your crew again. Thanks again.

Your team was so good to us. Thank you soooo much!

SERVPRO of the Windsors recently restored my home, addressing soot damage from gas logs. Tony and his team did a great job They were fast, fair, and friendly. Finished the job on time and pride in their workmanship shows!

I love this company!!! Ya'll do fabulous work!

Excellent service! Thank you!

Team was great, very friendly and personable!

Your staff was great. Very professional and friendly!

Very pleasant and knowledgeable.

Staff was most prompt, courteous, and attended to our needs.

They were the best!

Very satisfied

They were very helpful and did a terrific job

Tony and his team were great, thank God there are people out like him out there.

Extremely pleased with the service.

On site personnel were very professional, courteous, and competent.

Excellent service, thank you!

I am very thankful you responded the same day

Excellent work, kind, and professional.

Everyone did a great job. I am really impressed by the crew they worked like hell!

Vic was excellent. Great service from everyone!

The gentlemen were very courteous and knowledgeable about what needed to be done and calmly assured me they would do all they could to clean up the mess ..and they did!

The SERVPRO team delivered a prompt and professional response. They did an outstanding job! Victor and team exceeded every expectation. I would HIGHLY recommend SERVPRO of The Windsors!

SERVPRO was very professional and did an excellent job.

I had an emergency sewage flood last Saturday at home. The town called you folks in. Just wanted to let you know that Vic, Jose, Eddie, Todd, and Jose were fantastic at their respective jobs and very professional. As a business owner and home owner, my wife and I were very impressed. Vic really went out of his way to explain the processes of all work performed and to explain what all the next steps were. Kudos to your crew!!!!!!! Thanks Again, Dan Webber

Nice to work with professionals!

Very cooperative. Excellent workmanship!

Let Victor do customer relations. He is a great person to have on staff!

The staff was EXCELLENT. They were very professional and courteous to myself and my customers. I cannot say enough positive things about them, except to say that I would hire them personally if I ever needed work done on my own property. They work very efficiently. If you're hiring this company you will not be disappointed!!

The gentlemen that came out were AMAZING. Very professional, knowledgeable, and helpful.