Recent Posts

Local Church Relies on SERVPRO of The Windsors!

6/14/2022 (Permalink)

church water damage, SERVPRO of The Windsors, wall with area removed, drying equipment , stairs, SERVPRO logo The church was left clean and orderly, ready for repairs!

After suffering from water intrusion stemming from roof damage, a local church in East Hartford called us in to perform the water mitigation and subsequent repair work. Our mitigation scope consisted first of asbestos testing, to ensure the building materials were safe to remove. Next, the crew moved on to the demolition. The demo consisted of the removal of the carpeting, drywall wall and ceiling, and insulation.  These materials were removed for a few reasons. Carpeting often becomes delaminated while water gets trapped in insulation and requires removal to ensure proper drying and prevent secondary damage.  After demo, our crew cleaned and disinfected all the affected areas before setting up drying equipment to dry out the framing and subfloor. After the materials achieved the drying goals, our crew removed the equipment, completing the job. The church was left dry, clean, and ready to move right into repairs. Check back on the blog to see the repairs once we complete the repair work!  

Crossword Fun!

6/10/2022 (Permalink)

crossword puzzle, green background, SERVPRO logo, water, fire damage, cleanup Can you solve this SERVPRO themed crossword?

Hello friends, welcome back to the blog! In today’s post we have a fun SERVPRO themed crossword puzzle! Fill in the missing words in the clues below to complete the crossword! Good luck! The answer key is listed below, try not to peek before you’ve answered all the clues! Let us know on how you did on Facebook and be sure look out for our next crossword puzzle!


1-SERVPRO has franchises located in the US and in __________?

3-We provide both residential and __________ services?

7- “Like it _____ even happened.”


2- The machine we use to control moisture levels after water damage.

4- SERVPRO’s Annual First Responder ______.

5- If you need help after property damage, give us a call at 1-800- _________.

6- SERVPRO is the official cleanup and restoration company of the _______ tour

  1. Canada
  2. Dehumidifier
  3. Commercial
  4. Bowl
  6. PGA

How Clean is Clean?

6/10/2022 (Permalink)

SERVPRO logo, script, how clean is clean, restaurant table, bathroom sink, doctor in surgical mask Understand the difference!

When discussing cleaning you commonly hear sterile, disinfected, and sanitary, these terms are words you are probably hearing a lot these days.  While these words are nearly synonymous there are slight but significant differences. As experts in the cleaning industry, we understand the distinction and are happy to share our insight with all of you!

Sterile means 100% of all soils and microorganisms have been removed from the cleaned surface.

Disinfected refers to when at least 99% of the soils and microorganism are removed the cleaned surface.

Sanitary means the soils and microorganisms have been removed from the cleaned surface and removed to a point where general good health is protected.

We home you have found this information helpful. It’s important to understand the difference now more than ever as individuals and businesses alike increasing cleaning practices now. If you have any cleaning or disinfection needs, give us a call today.

Sump Pump Maintenance

6/10/2022 (Permalink)

white background, black sump pump, water damage clean up, water damage help, local, CT, SERVPRO This is an example of a standard sump pump. Practice good maintenance to prevent water damage.

One of the leading causes of water losses is sump pump failure! Here’s some helpful tips for sump pump maintenance to help avoid water damage! Perform the following steps quarterly to inspect, test, and maintain your sump pump.

  1. Disconnect the sump pump power cord from the outlet.
  2. Remove any water in the sump basin and clear away any debris near the pump inlet screen.
  3. Plug the power cords back into the outlet.
  4. Pour a fie gallon bucket of water into the sump basin and check to see if the pump powers itself on and off properly.
  5. Inspect outside to ensure the water is being properly released to the appropriate location.

If against your efforts the sump pump fails, SERVPRO can help with the water damage and refer you to a professional as needed. We are available 24/7 if you need us, give us a call.

Relationships Matter!

6/8/2022 (Permalink)

SERVPRO logo, state farm logo, travelers logo, farmers logo, the hartford logo SERVPRO has relationships with the nation's leading insurance companies!

Business magnate Henry Ford once said, "Coming together is a beginning, staying together is progress, and working together is success." As fellow entrepreneurs we share in the sentiment! Which is why SERVPRO has many long-standing relationships with the nation’s leading insurance companies including State Farm, The Hartford, Farmer’s, Traveler’s, and many more, all to the advantage of our customers! These relationships have allowed us to understand the insurance companies’ policies, procedures, and expectations! Allowing for a more seamless claim experience! Adjusters are generally assigned claims by territory, which means often times we have worked with the adjuster handling local claims.  What that means for customers is that we are able communicate with adjusters more quickly and efficiently, reducing delays and frustrations while helping to make the claim process more manageable. If you have suffered from water damage and would like some assistance navigating the claims process call us any time!

RV Cleaning!

6/8/2022 (Permalink)

interior of RV- kitchen, table and bench seating, SERVPRO logo, vinyl floor Sparkle and shine! This RV is ready for the road!

In preparation for his next quest a local nomad called us in to prep his RV for the road. After a few adventures followed by an extended period of time without use, the treasured motor home was in need of serious attention! Our customer knew he would need some help with the cleaning. Recognizing this was a job for the pros, he contacted SERVPRO of The Windsors! We were glad to help! Our crew responded and performed an in-depth cleaning of the RV. From window and appliance cleaning, window cleaning, upholstery cleaning and power washing the exterior our crew cleaned every nook and cranny leaving no area untouched! Our customer was thrilled with the results and now more than ever, is excited to get back on the open road! Whatever your cleaning needs may be, SERVPRO of The Windsors can help you! Call our office to discuss your needs, we are looking forward to hearing from you!  

What is Asbestos and Why Does it Matter?

6/7/2022 (Permalink)

red bio hazard symbol Take caution! Asbestos is a bio-hazard!

Asbestos is a mineral fiber found in rock and soil. Due to its natural strength and heat resistant quality, asbestos has long been used in construction. Asbestos materials were especially widespread in use from the 1920’s-1970’s. Asbestos is most commonly found in vinyl floor tiles, insulation, pipe fittings, textured ceilings, and joint compound.

After many years we have learned the health effects greatly outweigh the benefits of asbestos materials in construction. So, in July of 1989 the EPA worked to ban asbestos containing material due to its toxicity. Asbestos is now recognized as a biohazardous material.

We are routinely performing demolition as part of remediation scope.  Understanding the threat of asbestos and to keep both our staff and property owners safe we always test for asbestos prior to performing any demolition. 

Asbestos is hazardous on any scale. According to OSHA, “No evidence of a threshold or safe level of exposure has been found.”

If you have concerns about asbestos in your home and need assistance with either testing or removal we can help. Before demolition is performed in in your home you must have asbestos testing performed. A licensed laboratory will need to perform the test and asbestos removal requires a licensed contractor here in CT. Additionally there are rules and regulations for the disposal of the removed asbestos containing material.

We hope this information has been helpful to you. If you have concerns of asbestos in your home call us today.

Hurricane Season 2022!

6/7/2022 (Permalink)

Hurricane above New Englad Storms above the NorthEast! What a view!

Hurricane Season has officially begun. The Atlantic Hurricane Season is from June 1st through November 30th. When most people think of hurricanes, places like Florida and Texas come to mind, but here in Connecticut we have experienced hurricanes to various severity. The last hurricane to reach landfall in CT dates all the way back to 1985!

While we experience hurricanes less frequently and severely than most southern states, we also experience; distinguishable to a Hurricane only by the wind speed and wind temps; tropical storms and coastal storms, lovingly referred to as Nor’Easters!

Tropical Storms are yearly occurrences and routinely cause widespread power outages, fallen trees, and property damage! Legendary basketball coach John Wooden said, “Failing to prepare is preparing to fail”, with that spirit in mind here’s the minimal steps to take in preparation of Connecticut’s storm season.

  • Have an emergency kit ready
    • Be sure to include- flashlights, water, first aid kit, and other essential items
  • Prepare for power outages
  • Keep yard clean
  • Keep emergency information close by- emergency contact info, insurance info, health info. etc.


How Much Do You Know About Mold?

5/9/2022 (Permalink)

Mold on a window, SERVPRO logo Mold is frequently found in homes near windows and doors. SERVPRO can help!

In the remediation business we see a lot of water and fire losses, but another common issues associated with water damage is mold! In the simplest words mold is a pain!

Mold has varying levels of severity. Take this quiz to see how much you know about mold. Our answer key is at the bottom. Don’t cheat!

What is the ideal condition for mold growth?

A. Warm and humid

B. Cold and humid

C. Hot and dry

What can you do to prevent mold growth?

A. Keep all doors and windows closed

B. Dry wet areas immediately

C. Avoid problem areas in your home

 What category water loss is mold considered? (Hint: Check out our blog on water categories)

A. Category 1

B. Category 6

C. Category 2

D. Category 3

What room in your home is most common for mold growth?

A. Basement

B. Kitchen

C. Bathroom

D. Any room in the home

Who do you call for Mold Remediation?

A. SERVPRO of The Windsors

B. Grandma & Grandpa

C. The Police

Answer Key:

  • Warm and humid
  • Dry wet areas immediately
  • Category 3
  • Any room in the home
  • SERVPRO of The Windsors

Emergency Board-up.

5/9/2022 (Permalink)

back side of apartment building, SERVPRO logo, windows boarded Blown out windows can allow for animals, rain, and vandals to enter the property. Board up's keep the property secure while waiting for repairs.

SERVPRO is well known as the leader in fire and water remediation but our services don't stop there. After employing our company for a few water remediation jobs a local property owner called our office for a board-up referral. He was relieved to learn that we could actually complete the necessary board up for him. Having used our services is the past, this property owner trusted us secure his property and make it safe while he waits to begin repairs. This board up was on a Friday afternoon, while the weekend was beginning for most, our teams were ready and waiting to assist our community! #heretohelp