Recent General Posts

Crossword Fun!

6/10/2022 (Permalink)

crossword puzzle, green background, SERVPRO logo, water, fire damage, cleanup Can you solve this SERVPRO themed crossword?

Hello friends, welcome back to the blog! In today’s post we have a fun SERVPRO themed crossword puzzle! Fill in the missing words in the clues below to complete the crossword! Good luck! The answer key is listed below, try not to peek before you’ve answered all the clues! Let us know on how you did on Facebook and be sure look out for our next crossword puzzle!


1-SERVPRO has franchises located in the US and in __________?

3-We provide both residential and __________ services?

7- “Like it _____ even happened.”


2- The machine we use to control moisture levels after water damage.

4- SERVPRO’s Annual First Responder ______.

5- If you need help after property damage, give us a call at 1-800- _________.

6- SERVPRO is the official cleanup and restoration company of the _______ tour

  1. Canada
  2. Dehumidifier
  3. Commercial
  4. Bowl
  6. PGA

Second Annual First Responder Bowl Champions!

1/6/2020 (Permalink)

Photo reads "Hilltopper Football 2019 First Responder Bowl Champions" photo of team members in the background Western Kentucky Hilltoppers win the second annual SERVPRO First Responder Bowl!

Did you tune in? If not, you missed a good game! If you did, we hope you enjoyed it, we sure did! In addition to the thousands who tuned in, over thirteen thousand people attended the game!

It was a good turn out to see the Western Kentucky Hilltoppers and Western Michigan Broncos face off for the first time in more than seventy years!

We will leave it to the well-versed sports broadcasters to break down the details but even a novice football fan would recognize it was an interesting game, with several irregular things happening! If you missed the game live be sure to check it out online!

We don’t want to spoil it on you, but we do want to say congratulations to the winners!

With a final game score of 23 to 20 the Western Kentucky Hilltoppers Win the second annual SERVPRO First Responders Bowl! Congratulations to both teams for their efforts and to our champions the Western Kentucky Hilltoppers for the victory!

We hope you all enjoyed the game! Stay tuned next year for the third annual First Responder Bowl!

Pet Holiday Safety Tips

12/13/2019 (Permalink)

Golden retriever lying on floor in front of Christmas tree tangled up in a string of colorful lights Follow these tips and keep your fur babies safe this season!

Our pets are our very best friends and to some, we even refer to them as our fur babies! Just as our own children we would do any and everything to keep them safe. When you are expecting a child you "childproof" your home. You go out and purchase outlet covers, place sharp objects in higher places, put safety knobs on ovens and doors, use special knick-knacks to keep your cabinets from opening. When it comes to childproofing the options are endless! So, this season we want to discuss how to keep our fur babies safe. Here are a few tips to consider when purchasing and setting up your Christmas tree & décor.

  • 1. Plastic Ornaments are safer than Glass ornaments. Not only can they be choking hazards, but if broken, shards of glass can injure mouths, paws, and other body parts!
  • 2. Don’t add chemicals to keep the tree hydrated
  • 4. Stabilize tree with pet activity in mind
  • 5. Stay away from tinsel- If you just can’t resist the sparkle of tinsel be sure to hang it as high out of your pets reach as possible!
  • 6. If you choose to buy a live tree- Keep the area around the tree free of pine needles, if ingested they can potentially puncture your fur babies’ intestines or cause an upset stomach
  • 7. Holly and mistletoe are poisonous to dogs & cats
  • 8. Burning candles smell great but should be placed on high shelves or mantels. You can also try an alternative like a wax warmer.

In The News Part 15! The SERVPRO First Responder Bowl Kicks Off December 30

12/10/2019 (Permalink)

stack of news papers with SERVPRO Logo headline reads News New Press Release Annual college bowl game honors the everyday heroes in hometowns across the country

East Windsor, Connecticut (Grassroots Newswire) December 10th, 2019 -- SERVPRO is proud to present the SERVPRO First Responder Bowl, scheduled to kick-off on December 30, 2019, at 12:30 ET at the Gerald J. Ford Stadium, located on the campus of Southern Methodist University (SMU) in University Park, Texas. This is the second annual SERVPRO First Responder Bowl, and it honors the sacrifice and service of those who stand as the first line of defense in local communities – the brave men and women who respond when the unexpected or the unthinkable happens, says Antonio Senese of SERVPRO of The Windsors. This year’s game, televised by ESPN, will feature     Kentucky Wild Cats and Western Michigan Broncos.

This year, SERVPRO asked their franchisees nationwide to submit the name of a local first responder to be considered for special recognition at this year’s game. SERVPRO has selected one first responder from this group of nominees to be honored with an award during a presentation on the field at the SERVPRO First Responder Bowl. In addition to the award presentation, SERVPRO will provide the selected first responder with complimentary airfare, accommodations, and tickets for the game.

Even if you can’t attend the game, you can still participate. East Windsor area residents who wish to honor the dedication of these hometown heroes across the country may purchase a “Sponsor a Responder” ticket for $15 at to help send a first responder to the game for free. According to Senese, SERVPRO’s goal is to distribute more than 10,000 complimentary SERVPRO First Responder Bowl tickets to first responders and their families nationwide. Everyone who chooses to “Sponsor a Responder” will be recognized on the stadium’s video board during the game.

First responders—including police officers, firefighters, EMS workers, correctional officers, search and rescue teams, dispatchers, security guards, federal agents, border patrol agents, and military personnel— may register to receive complimentary tickets at

“Every day, across the nation, ordinary people making an extraordinary commitment to their friends and neighbors to put themselves in harm’s way when the unexpected happens,” said Rick Isaacson, CEO of SERVPRO Industries, LLC. “The SERVPRO First Responder Bowl is one way we celebrate these dedicated first responders and their families as the hometown heroes they are.”

SERVPRO specializes in disaster restoration, cleanup, and repair services, helping to remediate damage, making it “Like it never even happened.” for both commercial and residential customers. For more information on SERVPRO of The Windsors, please contact Antonio Senese at (860)627-0763 or For more information about SERVPRO, please visit


Founded in 1967, the SERVPRO franchise system is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO system has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

In The News! Part 11!

6/16/2019 (Permalink)

East Windsor, CT (Grassroots Newswire) 6/14/2019 -- According to the National Fire Protection Association (NFPA), July is the peak month for grilling fires, followed by June, May, and August.1 Annually, U.S. fire departments respond to an average of 10,200 home fires each year involving grills, hibachis, or barbeques. With the summer season fast approaching, Antonio Senese of SERVPRO® of The Windsors, a fire and water damage cleanup specialist in the East Windsor area, urges homeowners to check the readiness of their outdoor cooking equipment – like grills and propane tanks – to help ensure summer cooking fires don’t become house fires.

“The NFPA reports that seven out of every 10 adults in the U.S. has a grill or a smoker,” said Senese. “That statistic really highlights the risk that homeowners face of experiencing a home fire caused by grilling and other open flame cooking. It’s important to take some basic safety steps to help ensure you’ll spend your summer enjoying friends and family and not dealing with the aftermath of a grill-related house fire.”

According to the NFPA, the top three causes of grilling fires are failure to clean the grill, leaks in gas hose lines or breaks in the grill body itself, and proximity to flammable objects. Senese says these risks are easily managed and offers the following tips2 from the NFPA to help East Windsor area residents prepare and use their outdoor grills:

General Grill Safety

  1. Check your grill for cleanliness and damage. Remove grease or fat buildup from the grills and in trays below the grill before the first use and after each subsequent use.
  2. Position your grill well away from your home and deck railings, and out from under eaves and overhanging tree branches
  3. Keep children and pets at a safe distance – at least three feet from the grill
  4. Never leave the grill unattended when in use, and always grill outside.

Propane Grills

  1. Check for leaks in the gas tank hose before using your grill.
  2. Open gas grill top before lighting the grill.
  3. If the flame goes out, turn the grill and gas off and wait at least five minutes before re-lighting it.

Charcoal Grills

  1. Use only charcoal starter fluid or opt for a charcoal chimney or electric starter.
  2. Never add charcoal starter fluid, or any flammable fluid, to the fire.
  3. Dispose of coals in a metal container after the coals have cooled completely.

“It doesn’t take long to prepare your grill for safe cooking, but it can take months to recover from a fire and the resulting flame, smoke, and water damage,” said Senese. “Invest a few minutes now to get your outdoor cooking equipment clean and ready to go, and then spend your summer enjoying good times and great food, not dealing with the destruction and heartbreak of a house fire.”

SERVPRO is an industry leader and provider of fire and water cleanup and restoration services. For more fire prevention and fire safety tips and information about fire and water damage restoration services, please visit For more information on SERVPRO of The Windsors, please contact Antonio Senese at 9860)-627-0763 or



In The News! Part 9!

10/23/2018 (Permalink)

The best holiday is a safe holiday!

Local SERVPRO Fire Damage Restoration Specialist Offers Connecticut Families Tips on Cooking Up a Safe Holiday Season

Startling statistics underscore the need for caution in the kitchen.

East Windsor, CT, (Grassroots Newswire) -- Holiday party planning begins now for many families, and Antonio Senese of SERVPRO of The Windsors offers some important reminders to residents to help ensure this season glows with the warmth of good food and good friends, and not with the glare of a devastating home fire.

“The holiday season is a time when many families plan big and elaborate meals for large groups of people,” says Senese. “But all that cooking creates an extraordinary risk of fire. For a safe and festive holiday season, it’s important to understand that risk and take steps to minimize it.”

Cooking Fire Safety

NFPA research reveals that in 2016, on average, U.S. fire departments responded to a home fire every 90 seconds. Cooking fires were the leading cause of these home fires and related home fire injuries and the second leading cause of related home fire deaths. Unattended cooking was the leading contributing factor in these fires.1

“Connecticut families should keep these statistics in mind as the holidays approach. According to the NFPA, Thanksgiving is the peak day for home cooking fires, followed by the day before Thanksgiving, Christmas Day, and Christmas Eve 2,” says Senese. “Families should also be aware that frying poses the greatest risk of fire, in fact, the NFPA discourages the use of outdoor gas-fueled turkey fryers that immerse the turkey in hot oil.3 This video graphically illustrates the danger these devices can pose.”

Senese offers these additional cooking safety tips from FEMA’s U.S. Fire Administration.4

  1. Keep an eye on what you fry: If you see any smoke or the oil starts to boil, turn the burner off.
  2. Stand by your pan: If you leave the kitchen, turn the burner off.
  3. Turn pot handles toward the back of the stove so that no one can bump them or pull them over.
  4. Wear short sleeves or pull sleeves up: 18 percent of cooking fire fatalities in 2016 were caused by ignited clothing.2
  5. Keep a pot lid or cookie sheet nearby to cover a pan if it catches on fire.

“Taking common sense precautions like these and keeping kids and pets out of the kitchen during meal prep can help keep your holiday celebrations safe,” says Senese. “The precautions you take could help prevent a devastating home fire, a tragic injury, or even the loss of life. While SERVPRO disaster response professionals are fire damage restoration specialists, they know how important it is to keep the focus on fire prevention, because for some types of loss, there is no remediation.”

SERVPRO is an industry leader and provider of fire and water cleanup and restoration services. For more fire prevention and fire safety tips and information about fire and water damage restoration services, please visit For more information on SERVPRO of , please contact at or .

Citations 1 statistics/Factsheets/FireLossFacts.pdf




IICRC Certified Firm

10/22/2018 (Permalink)

SERVPRO of The Windsors is an IICRC firm!

SERVPRO of The Windsors is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of The Windsors

SERVPRO of The Windsors specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our crew:

About us:

SERVPRO® Named Top Franchise Opportunity in Restoration Services Category for the 15th Consecutive Year

2/19/2018 (Permalink)

SERVPRO® Named Top Franchise Opportunity in Restoration Services Category for the 15th Consecutive Year

SERVPRO® Named Top Franchise Opportunity in Restoration Services Category for the 15th Consecutive Year

Cleanup and restoration franchisor attains #12 ranking overall in Entrepreneur magazine’s 2018 Franchise 500 rankings

East Windsor, CT (Grassroots Newswire) 02/19/2018 - SERVPRO®, a cleanup and restoration franchise company, continues to dominate its segment of Entrepreneur magazine’s Franchise 500 list, receiving top ranking in the Restoration Services industry for the 15th consecutive year*. Local entrepreneur Antonio Senese, owner of SERVPRO of The Windsors, said the company also achieved the number 12 spot overall** in the prestigious rankings, standing out in a record breaking group of more than 1,020 franchises qualified for the 2018 list.

The purpose of the Franchise 500 list is to use objective and quantifiable measures of a franchise operation to help would-be entrepreneurs identify franchise investment opportunities. The evaluation process is based on what the magazine calls “The Five Pillars of the Franchise 500©”: Costs and Fees, Size and Growth, Support, Brand Strength, and Financial Strength and Stability.

“We are proud to be a part of this ‘Best in Category’ organization,” said Senese. “SERVPRO’s financial strength and stability, growth rate, and system size all contribute to the company’s success, and by extension to the success of its franchisees. The commitment to excellence starts at the top and carries through to the service each franchisee provides to each and every customer.”

Sue Steen, SERVPRO Industries, Inc., chief executive officer, says key differentiators set SERVPRO apart from the competition, making it a strong business opportunity for both existing franchisees and would-be entrepreneurs. Those differentiators are:

  • SERVPRO’s strength as a brand, enabling the company to form national partnerships with organizations like the PGA TOUR®
  • SERVPRO’s commitment to being a learning organization, helping franchisees plan, track, and deliver best-in-class services to consumers.
  • SERVPRO’s focus on continued technological development and support, resulting in industry-leading proprietary software and systems

“SERVPRO was founded in 1967 as a painting company. Today, we are a mature restoration services organization with more than 1,700 individually owned and operated locations under a single brand,” said Steen. “Our franchisees respond to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Maintaining our position for 15 consecutive years as the best franchise opportunity in our category on the Entrepreneur Franchise 500 list validates our long-standing strategy for growing our brand: invest in franchisee training and support, and commit resources to continually improving our infrastructure.”

SERVPRO® specializes in fire and water cleanup and restoration services, helping both commercial and residential customers recover from property damage emergencies “Like it never even happened.” For more information about SERVPRO® of The Windsors, contact at (860) 627-0763 or For more information about SERVPRO®, please visit



In The News! Part 8! SERVPRO Extends PGA Partnership!

1/18/2018 (Permalink)

news paper, servpro logo, script that reads new press release In the news!

SERVPRO® of SERVPRO® Extends PGA Tour Sponsorship through 2020

(Grassroots Newswire) —SERVPRO has extended their sponsorship with the PGA Tour through the 2020 season, retaining their designation as the official cleanup and restoration company of both the PGA Tour and the Champions Tour according to local entrepreneur Antonio Senese, owner of SERVPRO® of The Windsors. SERVPRO’s first event of the 2018 PGA Tour season tees up this week with the Farmers Insurance Open at Torrey Pines Golf Course.

“We are proud, both personally and as a part of the SERVPRO family, to be associated with the prestigious and well-respected PGA Tour,” Senese said . “This sponsorship allows us to showcase our capabilities not only to the communities where PGA events are held, but also to the huge television and online audience that follows the Tour. Both individual property owners and commercial facility owners will have the opportunity to learn about SERVPRO and the services offered as they enjoy watching the world’s best players compete on the world’s most beautiful golf courses.”

Sue Steen, SERVPRO Industries, Inc., Chief Executive Officer, reveals that SERVPRO will have a presence at several PGA Tour tournaments in 2018, including The Players Championship and The TOUR Championship. “In addition, we plan to be involved with First Responder events throughout the PGA Tour year,” said Steen.

“SERVPRO is a national leader and provider of fire and water cleanup and restoration services, but each SERVPRO Franchise is a local business, operated by a local business person with ties to the community he or she serves,” says Steen. “The wide and growing audience the PGA Tour commands will learn a SERVPRO professional is available in their local community, ready to respond at a moment’s notice if things go wrong at their home or business.”

SERVPRO of The Windsors specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO of The Windsors, please contact Antonio Senese at (860)-627-0763 or

In The News! Part 7!

11/14/2017 (Permalink)

news paper, servpro logo, script that reads new press release In the news!

Local Disaster Response Professional Says Keep the Focus on Fire Prevention for a Safe and Joyous Holiday Season!

SERVPRO® restoration specialist outlines holiday home fire prevention guidelines

East Windsor, CT (Grassroots Newswire) 11/17/2017-- The American Red Cross (ARC) cites statistics from the U.S. Fire Administration1 showing nearly 47,000 fires occur during the winter holidays, claiming more than 500 lives, causing more than 2,200 injuries, and costing $554 million in property damage.

Antonio Senese of SERVPRO® of The Windsors cautions home owners to follow some important ARC guidelines for holiday decorating and entertaining to make sure that the glow in their holiday celebrations is from twinkling lights and not a costly and potentially deadly fire.

  • Place Christmas trees and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents, and candles.
  • Purchase flame-retardant metallic or artificial trees. If you purchase a real tree, make sure that it has fresh, green needles that aren’t easily broken. Keep live trees as moist as possible by giving them plenty of water.
  • Make sure that light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer’s instructions.
  • If you are celebrating Hanukkah or Kwanzaa, keep flammable items, including curtains and holiday decorations, at least three feet away from your candles. Place your menorah or kinara on a non-flammable surface, such as a tray lined with aluminum foil, to catch the melting candle wax. Never leave lit candles unattended.
  • Ensure all candles and smoking materials are properly extinguished after guests leave and always unplug tree and holiday lights before leaving home or going to bed.

“If, in spite of all your precautions, a fire does break out, the most important thing you can do to help save lives is to install and maintain smoke alarms throughout your property,” Senese says . “Having a working smoke alarm reduces everyone’s chances of dying in a fire by nearly half.” 1 notes that the ARC is joining with fire departments and community groups nationwide to deliver and install a limited number of free smoke alarms in homes for those in need. Contact your local ARC chapter for more information.

 The disaster response professionals at SERVPRO, a national leader and provider of fire and water cleanup and restoration services, witness the devastation that home fires can cause far too often. They also know that when fire causes a loss of life, there is no “remediation” possible. To keep the focus on fire prevention, rather than fire restoration, SERVPRO has teamed up with the American Red Cross by supporting the ARC Disaster Responder2 program, and in particular the Home Fire Preparedness Campaign. 3 As a Disaster Responder, SERVPRO pledges dollars and support in advance to help the ARC develop and distribute educational materials and respond immediately when they are needed.

“As a SERVPRO professional, I know that even the most diligent fire prevention planning can’t prevent all home fires. That’s why fire safety planning, like installing and maintaining smoke detectors and having a family escape plan, is also important,” Senese  says . “If a fire does break out in your home this holiday season, make sure all your family members follow this lifesaving advice from the ARC: Get Out, Stay Out, and Call for Help.”

For more fire prevention and fire safety tips and information about fire and water damage restoration services, please visit For more information on SERVPRO® of The Windsors, please contact Antonio Senese at 860-627-0763 or

Elderly Parents

8/1/2017 (Permalink)

This picture shows a property that needed cleaning after an accident involving blood. We removed the carpet and cleaned and sanitized the floors.

In our office we’ve been talking a lot lately about the world changing hands. Many of us, the “baby boomers” are seeing after our parents; caring for them as they once cared for us. One major task many of us are facing is the resettling process.

As part of the resettling process we are cleaning and readying their old homes and their new.  We are moving our parents into our homes, looking after theirs, down-sizing, or settling them in at an assisted living facility.

Whichever path you find your family on gives you a heavy workload.  When ready to make new living arrangements you don’t have to do it alone; SERVPRO of The Windsors can help! We are proud to offer pack-out, cleaning, and emergency services. 

SERVPRO of The Windsors works with families and municipalities to assist in the preparation and maintenance of elderly housing. We clean and sanitize prior to move-in, after accidents including bodily fluids, spills and anything else that may come up, and regular maintenance cleaning from window washing to carpet cleaning. SERVPRO of The Windsors is a comprehensive company offering services to meet all your needs. 

We also pride ourselves on our ability to cater our services to the needs of each specific job.  We understand certain jobs may need to move at a slower speed, comfortable for our elderly customers, or perhaps there is an urgency in cleaning after an accident so a resident can get home quickly, whatever the circumstances we are #heretohelp! 

SERVPRO 48th Annual Convention 2017!

7/17/2017 (Permalink)

Our chief enjoying Seattle!!

SERVPRO’S 48th Annual Convention took place June 24th -28th 2017!  This year the event was hosted in Seattle, Washington!  It was our team’s first time visiting The Emerald City! It was a blast! Home to Starbucks, the Space Needle and the popular Pike Place Market; Seattle is a one of a kind city! The views from Mount Rainier were breathtaking, the food fresh and delicious, and the weather quite different than what us New Englanders are used to!  Overall our team had a great time and enjoyed all the new experiences that defined the trip! 

Besides the fun in Emerald City our team dedicated some time to attend informational workshops. The workshops consisted of content on the latest and greatest techniques, products, features, and tools our SERVPRO system will be providing to our customers!

Another highlight of the SERVPRO convention is the Awards Extravaganza!  This year SERVPRO of The Windsors was recognized and awarded with the Chairman’s Bronze award.  This particular award grants us tremendous pride as it recognizes are continuous growth, dedication and commitment to our customers, community, and SERVPRO family!

As we neared the end of convention 2017 the suspense became too much! Where will convention 2018 be?? The convention concluded with the big reveal!  Drum roll please! Dun da dunnnn!! Orlando!!  See you there! #Orlando2018

In The News! Part 4!

7/17/2017 (Permalink)

newspaper, balck and white, script, daily news, extra extra extra In the news! Part 4!

East Windsor, CT (Grassroots Newswire)7/10/2017— Antonio Senese of SERVPRO of The Windsors joined a group of high-performing franchisees who were recognized during an Awards Extravaganza event at the recent SERVPRO® Annual Convention. SERVPRO of The Windsors received the Chairman’s Bronze Award. More than 2,500 owners, key staff, and corporate representatives attended the annual event, which was held in Seattle at the Sheraton Seattle Hotel, June 24–28.

“We have a dedicated group of disaster remediation professionals at SERVPRO of The Windsors, and we’re proud to accept this award on behalf of our entire team,” said Senese, Owner. “Our business is just one of many extraordinary small businesses in the SERVPRO Franchise System, all of which benefit from the innovative tools, the business framework, and the ongoing training SERVPRO provides. This support is a big part of the reason why SERVPRO has been an industry leader in disaster cleanup, restoration and remediation services for 50 years.”

Each year, the Awards Extravaganza event is a highlight of the convention. The 2017 convention theme, “Every Day is GAMEDAY,” was a thread running through the 50 breakout sessions and three general sessions available to franchise owners and key team members in attendance. In keeping with the theme, the keynote speaker was Ross Bernstein, an inspirational business speaker and best-selling sports author. Bernstein’s signature program, “The Champion’s Code: Building Relationships Through Life Lessons of Integrity and Accountability from the Sports World to the Business World” (, reinforces the concept that individuals win games, but TEAMS win championships.

“As we celebrate our 50th year of providing world-class service to home and business owners who find themselves faced with sudden and unexpected disasters, the message that Bernstein delivers resonates. Our company’s success is built on the professionalism, caring, and integrity of our individual franchisees, like this year’s award winners. But the focus of the company as a whole is on providing the tools and training these individuals need to succeed,” said Sue Steen, Chief Executive Officer of SERVPRO Industries, Inc. “This annual gathering is our opportunity to share the latest in technology and insights with our owners, to congratulate this year’s award winners, and thank the extraordinary entrepreneurs—the team that has kept us at the top of our business category year after year.”

For more information about SERVPRO of The Windsors, please contact Antonio Senese at 860-627-0763 or visit

Summer Time Home prep!

6/15/2017 (Permalink)

ocean water, birds, script, summer, patterns, colorful Enjoy the summer!

This has been a crazy year! Some days have felt like summer has already began! The warmer seasons are the perfect time to get our homes in order, with that in mind here are some summer time house preparation tips!

  • Get your sprinkler systems ready to go, have serviced as necessary!
  • Replace batteries in your smoke detectors and carbon monoxide detectors!
  • Power wash the exterior of your home!
  • Wash the windows! Inside and out!
  • Clean out your ducts!
  • Clean your gutters!
  • Change your air filters!
  • Ensure your attic vents are clean and functioning properly!
  • Clean decks and walkways!
  • Inspect and repair your roof!
  • Inspect hoses for leaks!
  • Clean your drapery!
  • Clean your fireplace!
  • Reseal your patio!
  • Clean your screen doors! 
  • Have your HVAC system serviced! 

If you need any help you know who to call! 860-627-0763 

Thanksgiving Fire Safety!

11/21/2016 (Permalink)

Not yours!

Thanksgiving is a wonderful holiday filled with love, cheer, gratitude, family, friends, and food, lots of food! With so many homes prepping large holiday meals there are sure to be some accidents.  Did you know there are more home fires on Thanksgiving Day than any other day in the year? There are on average over 2,000 residential fires on Thanksgiving each year.

To help you and your family enjoy a safe and happy we have provided safety tips here:

  • Always stay in the kitchen when frying, or grilling food. If you have to leave the kitchen for even a short period of time, turn off the stove!
  • Keep children at least 3 feet away from the stove when it is being used
  • Keep candles out of reach of children and pets
  • Keep knives out of children’s reach
  • Keep you floor clear to avoid tripping
  • Keep electrical cords out of reach of children and pets
  • Ensure all smoke detectors are functional
  • Do not overload electrical outlets
  • Install an automatic suppression unit to stove-top hoods- these units automatically put out fires when flames reach the hood.
  • Keep your oven and stove clean of grease

We hope you find these tips useful. Please use extra caution when preparing your family’s meal this year.  If there are any mishaps don’t hesitate to call us at 860-627-0763, and remember we are #heretohelp 24/7.  Happy Thanksgiving!

Holiday Recipe!

11/21/2016 (Permalink)

Add pumpkin pie to your holiday meal with this easy recipe!

Thanksgiving is a time for family, gratitude, and good food.  With so much cooking to be done some recipes need simplifying. Here is an easy and delectable Pumpkin Pie recipe that is quick, easy, and delicious!

Thanksgiving Pumpkin Pie

What you’ll need:

  • 2 Eggs
  • 1 Cup of evaporated milk
  • 1 Cup of canned pumpkin
  • ½ Cup of sugar
  • 1 Teaspoon vanilla
  • ½ Cup of Bisquick
  • 1 ½ Pumpkin pie spice
  • 1 Tablespoon of margarine/butter
  • Whipped topping (if you like)

What to do:

  1. Beginning by heating your oven to 325-350ºF. (varies depending on oven)
  2. Grease a 10-inch pie pan 
  3. Mix and thoroughly blend all of the ingredients( except the whipped topping)
  4. Pour blended mix into pie pan
  5. Bake for 30-45 minutes
  6. Cool for 30 minutes
  7. Refrigerate for 2-3 or until chilled.
  8. Top with whipped topping as desired
  9. Serve and enjoy!

We hope you enjoy this recipe! Please have a safe holiday!

Fall Home Preparations

9/12/2016 (Permalink)

It’s been a wonderful summer with a historically hot August and we are sad to see it end.  September 22nd marks the first day of autumn!   In anticipation of the fall season here are some preparations to get your home ready for the season:

  • Clean your gutters-before the weather changes be sure to clean you gutters to prevent water and debris build up
  • Test your sub pump-sub pumps frequently malfunction and can cause extensive damage, test your sub pump and have it serviced regularly
  • Have vents and chimney’s cleaned-nests, beehives, an other debris can enter vents and chimneys, reducing efficiency, inspect these areas and combat any potential issues
  • Inspect furnace- before the cold weather arrives inspect your furnace, be mindful of any weird noises, inspect the hoses, and clean or replace dirty filters
  • Seal gaps and cracks around windows and doors- using weather-stripping and caulk seal gaps and cracks to eliminate drafts and reduce heating bills
  • Clean ducts-regular maintenance of your duct system allows for cleaner and healthier air quality in your home
  • Power wash your home-fall is a great time to power wash the exterior of your home
  • Inspect roof-roof damage can create huge issues for homeowners, thoroughly inspect your roof for cracks, leaks, damaged or missing shingles to avoid bigger issues later
  • Appliance maintenance-inspect your appliances, change hoses as necessary to prevent water damage
  • Clean leaves around water beds-reduce debris build up by cleaning the area around water beds

SERVPRO Convention 2016

7/20/2016 (Permalink)

Our Operations Manager enjoying Las Vegas!

The 2016 SERVPRO annual convention was held in Las Vegas! Our team was delighted to visit Sin City! With our customers in mind, SERVPRO of The Windsors spent a lot of time in sessions and workshops learning new ways to better serve our customers.  Evolving with the times, SERVPRO learned about new products and features we’re looking forward to sharing with our customers!

Although there was a great deal of class time, our staff was fortunate enough to enjoy The Silver State. Having tried their luck on the casino floor, visited the Hoover Dam, and Red Rock, SERVPRO of The Windsors was able to experience much of what Nevada has to offer!

Our staff works hard to service our community and the work paid off! SERVPRO of The Windsors, was rewarded with the Millionaire’s Gold Award.  We are thankful for the recognition and proud to offer service that warrants it! A big thank you not only to our staff but our loyal customers who helped us accomplish this feat!

We are looking forward to another great year! 

Summer Begins!

6/16/2016 (Permalink)

ocean and blue sky, heart, script which reas summer, sun rays, person surfing Let the summer fun begin!

Although we have already enjoyed several warm days here in New England this year, the official first day of summer is June 20th, 2016.   As we pack away winter coats (that went under used this year) there are some things you can do to prepare your home for the season.  

     - Clean your refrigerator coils

      -Change your ac filters

      -Ensure your condensation line is clear of clogs and operating normally

      -Inspect your driveway for any potential repairs needed from plowing

      -Let out heat from the attic –high temperatures are a regular cause of mold

      -Open windows to reduce moisture in your home

      -Install screen doors; ensure the screens are in good condition

      -Install reflective/tinted windows-this will protect your furnishing and reduce cooling costs!

      -Add plants to your home-plants reduce toxins in the home and even offer health benefits!

      -Secure your hose a safe distance from home, a slow leak has caused flooded basements

     - Inspect pool for any damage that may have occurred throughout the winter season

Employee of the Week!

6/15/2016 (Permalink)

man, armand, hat, window, wall paneling, smiling man Armand, Crew Chief at SERVPRO of The Windsors!

Announcing the employee of the week….!  This week we want to recognize Armand!  Armand has been a part of our SERVPRO family since we first opened our doors. He has an extensive background in remediation, cleaning, and construction services!

When there is a difficult project or uncharted territories Armand’s out of the box thinking is an asset to problem solving!  This week Armand managed a project cleaning a boat that was extensively affected by mold.  Armand knew the best course of action to get this boat back to enjoyable conditions, all the while sharing his knowledge and training the staff. 

The end result was a clean and safe boat! The boat owner couldn’t have been happier and is looking forward to getting this vessel back in the water.  Great job Armand!